Question 1

How often should i have my windows cleaned?

Accepted Answer

Most homes benefit from a professional window cleaning twice a year — once in the spring and again in the fall. However, homes near busy roads, construction, or trees may need more frequent cleaning to maintain clear, streak-free windows year-round.

Question 2

Do I need to be home while you're cleaning my windows?

Accepted Answer

For exterior-only cleaning, you don’t need to be home — just ensure we have access to all windows and that any gates are unlocked. If you’ve booked interior cleaning, it’s best to be present or make arrangements for access inside your home.

Question 3

What if it rains or the weather is bad on the scheduled day?

Accepted Answer

Light rain doesn’t affect our results, but if the weather is too severe for safe or effective cleaning, we’ll reschedule at no extra cost. Our team monitors conditions closely and will always keep you informed ahead of time.

Question 4

What payment methods do you accept?

Accepted Answer

We accept cash or cheque in person or e-transfer, and credit/debit card payments through a email sent to you after the job is complete.

Question 5

Are you insured and licensed?

Accepted Answer

Yes — We Wash Windows is fully licensed and insured for both residential and commercial work. Our technicians follow strict safety procedures to protect your property and ensure a professional experience every time.

Serving Calgary, Okotoks, Airdrie, Edmonton • Mon–Sat 8–4

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